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Notes on Erik Larson’s 7 Decision-Making Hacks for Product Mgrs
(Posted 7/18/17 to Cloverpop’s blog) A recent training survey by Mind the Product found PM’s major challenges centered around stakeholder communication/getting buy-in, alignment issues, keeping teams...
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Notes on Dan Brown’s Creating Effective Discovery Documentation
(added 08/17 to uie.com’s All You Can Learn video library, link here) What guides discovery? Curiosity You’re excited to learn new things and this energy enlivens the whole team You always ask more...
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Notes on Bruce McCarthy’s Prioritizing Product Goals
(added 12/16 to uie.com’s All You Can Learn video library, link here) Bruce created a matrix of bad ways to rank ideas: He also charted steps to prioritization: A key starting point is figuring out...
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Notes on Stephen P. Anderson’s Friction, More or Less
(From a 8/24/17 webcast on uie.com’s All You Can Learn section, soon to be posted on their site) Stephen identifies 6 kinds of friction: Bad friction Is negative and noticeable Example: When you click...
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Notes on Alex Osterwalder’s Designing Your Value Proposition
(From Alex’s 2014 talk at Mind the Product, link here) Alex created the Value Proposition Canvas as part of an effort to create a shared language orgs can use to discuss product development Visual...
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Notes on Kim Goodwin’s Preventing the Swoop-and-Poop with Successful...
(From Kim’s 11/16 conference talk at UI21, posted to uie.com’s All You Can Learn section, link here) As UXers, we are often concerned about stakeholder behavior—which we can shape through our behavior...
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Notes on Whitney Quesenbery’s Getting from Barrier-free to Delightful...
(Posted on uie.com’s All You Can Learn section, link here) Whitney defines delight as a balance of small pleasures and consideration—little victories in an impersonal world Mapping expectations and...
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Notes on Dustin DiTommaso’s Designing Motivational Interventions
What is Behavior Change Design? The study and application of behavioral and social science, motivational psychology and HCI to the design and evaluation of products, services and interventions aimed at...
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Notes on Janna Bastow’s 7 Brilliant Skills to Master as PM
(From Janna Bastow’s 9/5/17 talk at Mind the Product, video link here) Janna has 7 tips to survive the hardest parts of being a PM 1 — Ask the best, open questions you can and prompt people as they...
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Notes on Tom Chi’s Rapid Prototyping and Prod Mgt
(From Tom’s talk at Mind the Product 2015, link here) I highly recommend watching the half-hour video, it’s really enlightening and I wasn’t able to take great notes Here are a few takeaways: Don’t...
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Notes on Krystal Higgins’ Onboarding for the Long Run
(From uie.com’s All You Can Learn library, link here) Onboarding is too often thought of only from the perspective of a first time user—not taking into account that there’ll be iterations based on user...
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Notes on Hagan River’s Enterprise Apps on Small Screens
(From uie.com’s All You Can Learn subscription video series, link here) UX practitioners have spent the last several years refining responsive design for consumer sites and some standard elements have...
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Recommended Quick Read: Jake Rocheleau’s SaaS Interface Design
Not writing notes on what are essentially notes, just check out the link for some great examples of SaaS design: designmodo.com/SaaS-interface-design
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Notes on Benjamin Wilkins’ Thinking in Symbols for Universal Design
(Posted to Rethink’s YouTube channel on 9/7/17, link here) UXers at Airbnb have to design for a multiplicity of international platforms, so they have come up with their own DLS (design language system)...
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Notes on Jim Kalbach’s Using Jobs to be Done to Create High-Value Products...
(Uploaded 9/29/17 to UX Strat’s Slide Share site, link here) Jobs to be Done (JTBD) focuses on why people “hire” a product or service—usually to progress towards a goal or as part of the process of...
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Notes on Identifying and Validating Assumptions and Mitigating Biases in User...
(From a 10/19/15 post on uxmatters.com, link here) Experts who contributed to the post: Carol Barnum—Director of User Research and Founding Partner at UX Firm; author of Usability Testing Essentials:...
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Notes on Kathleen Barrett’s Power of “See One, Do One, Teach One” Design Sprints
(From two posts on uie.com, link for Part 1 here) The ACT, Inc standardized testing company hired Richard Canfield and Freshly Tilled Soil to help them innovate on their products in a risk-averse,...
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Notes on Michael Smart’s The Storyboard Blueprint
(From his 10/20/17 post, link here) Before starting a sprint, the team should test user flow–separating this from storyboarding saves time and stops the storyboarding session from stalling or getting...
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Notes on Marc Rettig’s Good Gathering
(From an 11/17 video on uie.com’s All You Can Learn subscription series, link here) Some obstacles to facilitating effective group meetings: Rather than discussion leading to debate, Marc suggests...
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Notes on How to Develop Goals in a Usability Test
(By Emily Grace Adiseshiah, posted to usabilitygeek.com on 10/31/137, link here) I’m only recapping part o the article, use the link to read the whole thing! Set up a framework and some goals Scope –...
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