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Notes on Colleen Roller’s Designing for Explicit Choice
from the 5/25/15 blog post by Colleen Roller on smashingmagazine, link here. When designing forms, it’s better to design for explicit choices with possible outcomes included: “I want to enroll in a...
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Notes on Pivotal Lab’s Lean Customer Research with Validately
From a 3/31/15 video with Validately’s Steven Cohn, posted on Pivotal Labs’ livestream channel, link here. I also saw this presented by Steven Cohn at LeanUX NYC a few weeks ago, which was great....
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Notes on KISSMetric’s Don’t Do A Redesign! Learn Why Evolution Beats Revolution
From a 03/15 post on KISSMetrics’ blog by Allen Greer, link here. Evolutionary Redesign uses A/B testing to ensure design updates increase conversions and revenue Total redesigns are often driven by...
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Notes on the Cynefin Framework
From Dave Snowden’s 07/10 video for Cognitive Edge, link here. Firstly, Cynefin is pronounced kuh-nev-in, it’s Welsh (as is Dave). The Cynefin framework is a decision-making framework the highlights...
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Notes on Catherine Courage’s Inspiring Design Thinking in a Predictable...
From a video of her MX 2013 presentation, link here. There’s a huge mindset change going on. Products must add to people’s lives or they don’t want it–even in enterprise Designers need to think big!...
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How I Am Setting Up My First Lean Product UX process
Based on the process as described by Laura Klein in UX For Lean Startups, Amazon link here. 1 Rephrase business requirements as problems from the users’ perspective 2 Get stakeholder validation of...
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Notes on 10 Lessons We Learned Designing Todoist for Apple Watch
From the 06/10/16 post on blog.todoist.com by Alex Muench, link here. Apple’s own watch foundation guidelines emphasize the need for: Lightweight interactions Holistic design Personal communication The...
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Notes on The Lean UX Manifesto: Principle-Driven Design
from a 01/08/14 smashing magazine blogpost by Anthony Viviano, link here. Prioritize early customer validation more than releasing products that have no clearly established customer value Design...
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Notes on Software to Service by frog’s Kalle Buschmann
From the 06/15 video of his presentation at the Koln International School of Design, link here. Industries are being disrupted (often by Google or Apple) and the older leading companies are suddenly...
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Service Redesign In Action: Lufthansa and IDEO
Based on a video of a presentation by Barbara Franz (IDEO) and Dorothea von Boxberg (Lufthansa) at the KISD conference, 06/2015, link here. Lufthansa wanted to redesign their onboard service design,...
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Notes on Why Product Thinking is the Next Big Thing In UX Design
from a post by Nikkel Blasse on 06/05/2015 on medium.com, link here. Product thinking is the intersection of UX Design and Product Management Users use products, and think of them as products—the core...
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Notes on The Bad Idea Terminator by Melissa Perri
From the video of her presentation at QCon London 2015, posted 7/5/15, link here. Building is the easy part. Figuring out what to build is hard So how do we decided what to build–and when to abandon...
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Notes on Are Personas Past Their Prime? (aka towards more-Agile and more-Lean...
From a post by David Travis on Userfocus.co.uk, link here. This only focuses on about half the article, check out the whole thing! The traditional persona has lost much of its power As team move to...
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Notes on Christina Wodtke’s Mechanics of Magic
from the video of her presentation at UXLX July 2014, link here. Games center around emotion, design for emotion by creating hypotheses such as: Until my players feel __________, I won’t ship Negative...
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Notes on Jared Spool’s UXA Podcast: Reinventing Corporate Structures
From the podcast between Jared and Sean Quinn, posted the UXAdvantage’s tumblr, link here. (I personally can’t wait to go to UX Advantage in Aug! I went to UIE19 last year and it was fantastic. I chose...
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Notes on Jon Kolko’s Using Empathy to Create Products People Love
From a 11/18/14 live video stream by Havard Business Review, link here. Innovative products can be hard to a launch–even after they’ve been built Since it’s new, the business has a hard time explaining...
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Notes on Jared Spool’s Infusing Design Into Our Organizations
From Jared Spool’s truly enlightening keynote address at the UX Advantage conference, Infusing Design Into Our Organizations, Aug 19 2015. See a summary about the conference at the bottom of this post....
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Notes on Boon Sheridan’s One Piece at a Time
From the video of his presentation at Adaptive Path’s UX Week 2014, link here. Boon shared his some methods for doing better work on big projects—and his methods are agnostic, no Lean label necessary!...
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Notes on Lou Adler’s CX & Performance-Based Hiring
From Lou Adler’s presentation at the Aug. 2015 UX Advantage conference. Lou’s advice is great for someone looking to hire OR be hired. A version of this presentation is on slideshare.com, link here....
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Notes on Oonie Chase’s No Guts, No Fucking Glory!
from Oonie Chase’s presentation at LeanUX NYC 2015, video link here. Emotion trumps reason. But too often UX folks listen only to the facts and ignore emotion, i.e. their “gut” So try asking some new...
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